Welcome!

Age UK Southampton


Categories

Benefits, Health and social care, Law and rights, Loneliness and isolation, Wellbeing

Description

We provide free, confidential and impartial information and advice on a wide range of topics – for older people and their friends, relatives or carers looking to get advice on an older person’s issue. Some of the most common things we help with include: benefits for older people - how they are calculated, how to apply and how to resolve disputes; accessing and arranging care and support including local authority assessments and funding; housing options and obtaining disability-related adaptations. We're an independent local charity and a brand partner of Age UK National.

02380 368636

info@ageuksouthampton.org.uk

Age UK Southampton, Padwell Road Day Care Centre, Padwell Road, Southampton, SO14 6QX

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www.ageuk.org.uk/southampton/

CLEAR & EU Welcome


Categories

Benefits, Housing, Employment, Health and social care, Immigration, Law and rights, Hate Crime Reporting Centre, Signposting, Employment support

Description

CLEAR (City Life Education and Action for Refugees) project supports asylum seekers and refugees in Southampton. CLEAR seeks to improve the quality of life of refugees and asylum seekers by providing free advice and supporting people to access local services. We believe in empowerment through education and in practical action to support the settled and developing refugee communities. EU Welcome provides information and support for arrivals in Southampton from European Union countries.

02380 221111

reception@clearproject.org.uk

2 James Street, Southampton, SO14 1PJ

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clearproject.org.uk

Unpaid Carers Support


Categories

Health and social care

Description

Support for adults providing unpaid care to a loved one, friend or neighbour. We offer information and signposting, Carers' Cards, statutory carers' assessments and emergency plans. After needs are assessed, eligible carers can receive a small direct payment to support wellbeing. Eligibility: any adult providing care and support to an adult (18+ years) who is disabled, ill or elderly, and lives in the area served by Southampton City Council. A more limited range of services is available to parent carers ie. those who provide unpaid care to people aged under 18.

02380832253

support@unpaidcarers.org.uk

14-15 Brunswick Place, Southampton, Hampshire, SO15 2AQ

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www.unpaidcarerssupport.org.uk/

Southampton Special Educational Needs and Disability (SEND) Information Advice and Support Service (IASS) c/o Rose Road Assoc


Categories

SEND, Health and social care

Description

The SEND Information and Advice Service provided by The Rose Road Association aims to empower children and young people with special educational needs/disabilities and their parents/carers to make informed decisions about education, health and social care. We provide a broad range of factual and impartial information about SEN and disability including: Local policy and practice. The Local Offer. Personalisation and Personal Budgets. Law on SEN and disability, health and social care, through suitably independently trained staff. Advice for children, young people and parents on gathering, understanding and interpreting information and applying it to their own situation. Information on the local authority’s processes for resolving disagreements, its complaints procedures and means of redress. Individual casework, representation and support in preparing for and attending meetings. Help in filling in forms and writing letters/reports. Support on exclusions. Support in resolving disagreements, including mediation and tribunals. Signposting to local or national sources of advice, information and support. Links to local parent support groups and forums.

02380721209

southamptoniass@roseroad.org.uk

The Bradbury Centre, 300 Aldermoor Road, Southampton, Carol, SO16 5NA

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www.southamptonsendiass.info

No Limits


Categories

Benefits, Debt, Consumer & Energy, Housing, Employment, Family and personal, Health and social care, Law and rights

Description

No Limits is a charity which offers free and confidential information, advice, counselling, support and advocacy for children and young people under 26 who live in Southampton and Hampshire.

02380 224224

enquiries@nolimitshelp.org.uk

1 – 13 High Street, Southampton, Hampshire, SO14 2DF

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nolimitshelp.org.uk

Citizens Advice Southampton


Categories

Benefits, Debt, Consumer & Energy, Housing, Employment, Family and personal, Health and social care, Immigration, Law and rights

Description

We provide free, confidential and impartial advice and campaign on issues affecting people's lives. People come to us with all sorts of problems. You may have money, welfare benefit, housing or employment difficulties. You may be facing a crisis, or just considering your options. Our goal is to help everyone find a way forward, whatever problem they face. We're an independent charity and part of the Citizens Advice network across England and Wales. Opening times are for our Face to Face Drop-in Southampton Central Library (Basement). For appointments only and Adviceline (Basement), please visit our website

0808 27 87 863

chiefofficer@sotoncab.org.uk

14-15 Brunswick Place, Southampton, Hampshire, SO15 2AQ

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citizensadvicesouthampton.org.uk